Last Updated: 1st June 2026
1. Introduction
J-Hospitality Group respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store and protect personal data when you visit our website and submit information through the enquiry form available on the website.
By using this website, you acknowledge the practices described in this Privacy Policy.
2. Data Controller
The data controller responsible for the processing of personal data collected through this website is:
Jezeršek gostinstvo d.o.o.
Sora 1a
1215 Medvode
Slovenia
E-mail: info@j-hospitalitygroup.com
J-Hospitality Group is represented for the purposes of this website by Jezeršek gostinstvo d.o.o., which acts as the data controller for personal data collected through this website.
For any questions regarding the processing of personal data, please contact us using the details above.
3. Definition of Personal Data
For the purposes of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable natural person, whether provided directly by the individual or collected through the use of this website.
Personal Data may include, among other things, a person’s name, contact details, online identifiers, IP address or any other information that can be used to identify an individual directly or indirectly.
4. Personal Data We Collect
Information You Provide Voluntarily
When submitting an enquiry through our website, we may collect the following personal data:
- Name and surname
- E-mail address
- Telephone number
- Company name (where applicable)
- Event information and requirements
- Any other information voluntarily provided in your enquiry
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visit
- Referring website
- Country from which the website is accessed
- Website usage and browsing behaviour information
- Statistical and analytical information relating to website performance
- Cookie-related information
5. Purpose of Processing
We process personal data for the following purposes:
- Responding to enquiries submitted through the website
- Preparing proposals, quotations and event-related information
- Communicating with potential clients regarding requested services
- Providing hospitality, catering and event services where a business relationship is established
- Improving website functionality, performance and user experience
- Ensuring website security
- Complying with legal and regulatory obligations
6. Legal Basis for Processing
We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and other applicable data protection legislation.
Depending on the purpose of processing, personal data may be processed on the following legal bases:
- Performance of a contract or taking steps prior to entering into a contract (Article 6(1)(b) GDPR)
- Compliance with legal obligations (Article 6(1)(c) GDPR)
- Legitimate interests pursued by the data controller (Article 6(1)(f) GDPR), including website security and communication with potential clients
- Consent of the individual (Article 6(1)(a) GDPR), where required
Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
7. Recipients of Personal Data
Personal data may be disclosed only where necessary and only to authorised recipients, including:
- Companies within J-Hospitality Group
- Website hosting providers and IT service providers
- Professional advisers, including legal and accounting service providers
- Public authorities and regulatory bodies where disclosure is required by law
All service providers process personal data only under appropriate contractual and organisational safeguards where required.
We do not sell personal data to third parties.
8. Cookies and Similar Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience and remember user preferences.
Functional Cookies
Functional cookies are necessary for the operation of the website and cannot be disabled. These cookies may be used for:
- Website security
- Session management
- Saving cookie preferences
- Basic website functionality
Marketing Cookies
Marketing cookies are used to support marketing and advertising activities and to analyse the effectiveness of marketing efforts. These cookies are only activated with your consent.
Managing Cookie Preferences
When visiting our website, you may choose whether to accept or reject marketing cookies through the cookie consent banner. Functional cookies remain active as they are necessary for the operation of the website.
Please note that disabling certain cookies may affect the functionality of the website.
9. International Transfers
Where necessary, personal data may be processed by companies within J-Hospitality Group or by service providers operating in different countries.
Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with applicable data protection legislation.
10. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.
Data submitted through the enquiry form may be retained for up to two (2) years from the last communication unless a contractual relationship is established or a longer retention period is required by law.
Certain data may be retained for longer periods where required by accounting, tax or other legal obligations.
11. Your Rights
Under applicable data protection legislation, you have the right to:
- Access your personal data
- Request rectification of inaccurate or incomplete personal data
- Request erasure of personal data
- Request restriction of processing
- Object to processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with a supervisory authority
Requests regarding personal data may be submitted to: info@j-hospitalitygroup.com
If you believe that your personal data is being processed unlawfully, you may lodge a complaint with the competent supervisory authority:
Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana, Slovenia
www.ip-rs.si
12. Data Security
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.
13. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, security practices or privacy policies of such websites and encourage users to review their privacy policies separately.
14. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy at any time. Any changes will be published on this page and will become effective upon publication.